Well, that is not a beauty pageant question, and I am telling you now that you can directly send a question, inquiry or message to the New World Hotel's executive team, even if you are not a staying guest. No need to dress to impress, book a meeting or wait long hours on the phone while someone is operating the switch board. New World Hotel is leveraging the word "hospitality" by making themselves available to people through social media.
With just a click to the app called In Touch, in the New World Hotel's Facebook Fanpage, you can contact the New World Hotel's front liners to ask question about reservation, escalate an issue, or send a commendation. The response turn-around time is within 24 to 48 hours.
Yes, imagine your messages will be sent directly to even Mr. Farid Shoucair, New World Hotel's General Manager, Resident Manager Eddy Sarton, Director of Sales and Marketing Jann Delgado, Director of Communications Nini Icban, Director of Rooms Joy Barleta, Director of Food and Beverage Paawan Engineer, Direct of Human Resources Geuel Auste and to Club Epicure.
I met most of these people, and I personally know how sincere and warm they are in person, so I am not surprised how such brilliant idea is introduced to reach out to more people and guests.
Click Read More to know the the other cool app from New World Hotel..
New World Hotel totally embraced social media by introducing a new contest, I Heart New World.
Easy peasy steps for lovers of Instagram!
- Take a photo in Greenbelt, Forbes/ Dasmarinas Village, Ayala Avenue, Rockwell, Makati Avenue, Ayala Triangle while doing the I Heart New World Heart sign.
- Photo must have the New World Hotel logo somewhere, or as a watermark.
- For Facebook users, upload the photo on the I Heart New World app and select the location. For Instagram, upload the photo on your personal accounts using the hash tag #IHeartNewWorld
- Ask your friends to like your photo!
Photo dump from the event. I feel so disabled without a camera.. anyway..
Ah yes, Peking Duck, the last time I tasted something authentic
was when I was in Beijing from Quanjude!
The powerful team of New World Hotel introducing In Touch
How to join the I Heart New World Contest.. explained.
And looks like New World's resident host even joined the contest
before it was even officially launch! Cool people!
This is a cool new approach. I just don't know if they do accept love notes and marriage proposals ;)
Have you tried sending your messages to the Exec Team of New World Hotel?
What do you think of this new approach?
New World Hotel Facebook: https://www.facebook.com/NewWorldMakatiHotel
If you are reading this post somewhere, it is originally written by Ruth and published in www.ruthilicious.blogspot.com.