I really wanted to publish a new blog which talks about bad service. It may sound and contain negative thoughts but I just thought maybe that through my own little way of publishing my experiences, people and companies would then focus more on customer service.
I told the receptionist that cashiers should be effective and efficient especially that there are people who are running errands and mothers who just need milk for their babies! She just apologized and told me that cashiers don’t have a choice if customers would show their credit cards upon check out. So why put the CASH and CASH/CHARGE signs? I told the cashier that she should ask and remind customers that such counter would only accept CASH before opening the till and punching bar codes.