After two years of stop-and-go travel due to COVID-19 pandemic lockdowns, we are now ready to re-embrace Christmas and New Year with our families and friends. It’s time to meet them and celebrate the holidays with cheers. But air travel should not be chaotic. Here are a few friendly reminders to make the travel experience for everyJuan less stressful this holiday season:
- Be On Time at the Airport, Beat the Road Traffic
Cebu Pacific and Cebgo passengers must allot time for traffic going to the airport. Passengers must be at the Ninoy Aquino International Airport (NAIA) Terminal 3 and 4 at least two (2) hours before departure for domestic flights, and three (3) hours for international flights. Passengers traveling to Dubai are allowed to check in as early as seven (7) hours before departure.
- Check in Online
Long lines may be avoided at the airport by checking in via the official CEB mobile app or via the Manage Booking section of the CEB website. Both options are available from seven (7) days up to one (1) hour before scheduled time of departure for domestic flights; and up to four (4) hours before scheduled departure for international fliers.
- Check Flight Information
All check-in counters close one (1) hour before the scheduled time of departure to ensure there is ample time for all necessary pre-flight procedures. We encourage passengers to immediately proceed to their respective boarding gates. Boarding commences 45 minutes before the scheduled departure.
Updated flight information may be viewed at https://www.cebupacificair.com/flight-status
- Self-Tag Luggage for Select Domestic Destinations
Guests flying out of select domestic destinations (Manila, Davao, Clark, Cagayan de Oro, General Santos, Bohol, Iloilo, and Zamboanga) are reminded to self-tag their check-in luggage prior to proceeding to counters for bag drops, in line with the airline’s contactless flight procedures.
- Single Hand Carry and Exemptions
Passengers must bring only one carry-on bag for a more convenient flight experience. The carry-on bag must not exceed 7kg in weight and can fit in the overhead bins or under the seat.
CEB has exempted items that are allowed to be carried aside of the single handcarried bag:
- Gadgets or food items that cannot be checked-in;
- Items purchased inside the airport (requires proof of receipt);
- Assistive or medical items such as walking canes, foldable walkers;
- Baby food and necessities for passengers traveling with infants;
- Or a small bag that can fit under the seat **
- Checked Baggage Policy
Passengers are encouraged to purchase prepaid baggage with their tickets during initial booking on the CEB website and mobile app. CEB has implemented a per piece baggage policy which applies to all passengers with checked baggage. A passenger may choose either a 20kg or a 32kg check-in baggage, or a maximum of the (2) two options.
Any excess in size, weight and pieces are subject to oversized baggage fee, excess baggage fee and/or extra Bag Fee.
- Check The Airport Terminal Assignment of Your Flight
Passengers must check their itineraries and boarding passes before proceeding to their designated airport terminal. Cebu Pacific’s 5J flights arrive at and depart from the NAIA Terminal 3, while Cebgo (DG) flights to and from Manila operate from the NAIA Terminal 4 at Domestic Road, Pasay City.
- Bring a copy of your LGU vaccination card for domestic, and VaxCertPH for international travel
Travel documents requirements may change from time to time, without prior notice. We recommend all guests to continue checking relevant travel advisories to prepare for their flight. Passengers may also refer to http://bit.ly/CEBTravelRequirements for more information.
Guests must also update contact details on their bookings so they will be notified of pre-flight reminders and flight changes.
- Pack your patience and keep your cool.
It is frustrating when hassles happen at the airport or on your flight. Stay calm and have a positive perspective. It’s Christmas, after all! Keep your stress response under control and maintain that joyful attitude. Cebu Pacific on-ground personnel will assist you. CEB continues to implement a multi-layered approach to safety while it operates with a 100% fully vaccinated crew, 95% of whom have been boosted – all to ensure everyJuan flies safely and conveniently on Cebu Pacific. Visit www.cebupacificair.com for more information.